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  • phone support

    The Pros and Cons of
    How to Adapt Call Center Tactics to Chatting

    How to Adapt Call Center Tactics to Chatting

    Aug 09, 2012

    [caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

    6 Reasons Non-Profits Need Chat

    6 Reasons Non-Profits Need Chat

    Aug 07, 2012

    Live chat software has often been touted as a complete helpdesk solution for businesses, but it’s not just for customer…

    7 reasons why phones should not be your primary customer service channel

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